The Scope of this project is to computerize and facilitate public users for online submission of complain.

This application suite, developed by NIC, is cloud based product designed with easy to use GUI and embedded with a comprehensive security features.

1. NCSTGRAMS used to cater the following needs:

• To capture Basic Information of grievances
• Getting Status of Complaint
• Comprehensive Search
• Nationwide availability for registered complaint with NCST

Key Features:

• Available as SaaS from the NIC Cloud, which provides high availability, scalable and robust system to the users;
• SMS and email alerts for the status of complaint